ScamAdviser or scammer advice?

Last week, our CEO wrote a request email to sincerely appealed and requested ScamAdviser (scamadviser.com) to remove our site from so-called the “scam” list, as we (Vision Dream Technology) has been in business for about 7 years and we have multiple large corporate clients in our account. Here is the actual email content (CEO’s phone number removed and full name changed to initial) our CEO sent to them. You don’t have to be no scam adviser to tell. Be the judge yourself. (Please read the bold and red sentence we highlighted) To get your site verified, of course you need to pay them certain fee. Genuine review?

Their reply email header shows it is coming from Mandrillapp.com not scamdriver.com (mandrill is MailChimp Transactional Email App). Why?

scam?

 

 

================ Our CEO Email Starts ================

Hi Scamadviser;

I am the owner of the company named Vision Dream Technology and the product “aurasms.com” belongs to my company.

I am writing to you because I have seen the review about “aurasms.com” at your website scamadviser.com

And here I am to clarify your doubts and suspects about aurasms.com being scam.

I have been in business for about 7 years now running Vision Dream Technology since 2008. I own 2 other companies as well.

We develop solutions and applications for companies and government authorities for about 5 years. We have customers from Malaysia, Singapore, China and Australia.

As our company counter measure to prevent scammer from using our services, below is our company normal procedures.

  1. If we receive complaints from multiple channels like website visitors and official authorities warnings, we will investigate.
  2. If we suspect any of our account users abuse our policy, we initiate warning letters.
  3. If we the abuses continues, we suspend the account permanently.

I do hope that you can delist our domain name from your website scamadviser.com.

If you have further questions, please do not hesitate to drop me an email.

Thank you.

Yours Truly;
PHF

Vision Dream Technology (PG0199243-V)

Website: www.visiondream.net.my

================ Our CEO Email Ends ================

 

================ ScamAdviser Reply Starts ============

Hi ,

Thanks for your mail. As you may or may not be aware the internet is currently awash with internet fraud that is not only resulting in many consumers being ripped off but also adversely affecting the genuine online retailers.

It is not our intention to harm or provide false information about genuine sites, quite the opposite. We believe that providing an indicative risk level based on range of factors we are helping consumers get an idea of what risk might be involved.

Your site was rated with a good rating, it is not 100% because we can only offer 100% for verified sites or sites that have been operating some time with significant positive feedback.

 

Many thanks

Lauren

Scamadviser.com

================ ScamAdviser Reply Ends ============